SF Bay Area

For a variety of clients, provided writing, editing, and project management services for HR plans and documents, transit program engineering studies, online training materials, website development, print advertising, and documentation of engineering processes.

San Francisco

Managed day-to-day operations of a small corporate communications group in a startup software company. The company’s Java/XML-based technology and products were brand-new, requiring innovative, uncomplicated ways to explain and market them. Provided services to the Engineering, Marketing, Executive, and HR groups to meet their internal and external communications requirements. Also served as an individual contributor in support of these groups, writing and editing a wide variety of technical and marketing materials.

Global (Before 2000)

in over a decade with Bechtel in places as diverse as Hong Kong, China, Canada, Kuwait, the Philippines, Indonesia, Washington, D.C., and San Francisco, filled a wide range of technical communications roles, including Proposal Process Manager, Communications Manager, Marketing Communications Manager, Technical Reporting Manager, Systems Process Coordinator, and Senior Technical Editor.

Earlier, was a freelance theatrical director, stage manager, actor, and administrator, performing artistic and administrative duties including producing, directing, stage managing, and acting for a variety of regional, not-for-profit, and civic theatres. Also co-founded a regional theatre company, having primary responsibility for box office and subscription programs.

Hayward, CA

Prepared a full range of communications to customers, members, and employees of an infomediary startup, including external website content; intranet content; email response templates; eCommerce content for email, web, and banner use; and member communications.

Perth, Australia

For a project executed in seven geocenters worldwide, established standards and processes for project Communications Services group, including personnel deployed to site, design & production, cross-project communications planning, executive production for video and photography, and collaboration with External Affairs function. Liaised closely with HR-driven Great Place to Work and Build a Better Bechtel programs. Collaborated with HR and external subject matter experts to develop the innovative “Wellbeing Roadmap” suite of workforce programs. Supported implementation of corporate and business unit employee engagement initiatives.

Frederick, MD

Produced a wide range of proposal and business development products, including bid documents, project profiles, factbooks, and informational graphics. Provided onsite bid development coaching to proposal teams. Also drafted, designed, coached, and event-managed customer presentations for senior management.

San Francisco

Provided writing, proposal coordination, and developmental editing support to BSII/BNI proposal group, including the successful $1 billion+ Iraq Infrastructure II proposal.

Baghdad, Iraq

Coordinated the deployment of, and report inputs from, teams traveling postwar Iraq to evaluate the condition and cost to reconstruct of road, rail, and bridge infrastructure. Developed reporting systems and liaison plans with military and corporate security forces, and represented the transportation group to top management during the Surface Transportation Project Manager’s absence. In the Management Reporting function, managed inputs from six infrastructure sectors and an equal number of functional groups in preparing a full range of management information deliverables.

Brisbane, Australia

Established and developed the business unit’s internal communications group from one person to a team of 8–15. Directly supported the business unit’s president and senior leadership in communications and publications across all regions. Established standards and processes for effective communications, liaising between Brisbane, Santiago, Montreal, and Frederick offices. Also developed and mentored junior staff to facilitate localization of the Communications Services Manager role.

San Francisco

Managed processes and personnel in support of proposals, qualifications, presentations, and other business development products in pursuit of multibillion-dollar infrastructure projects. Participated directly in strategic and tactical development; quality assurance; editorial, layout, art direction, and production; presentation graphics development and speaker rehearsal; and support to presentation teams on the road. Also supervised up to 5 permanent employees and 2–10 consultant editors and graphic designers.

Cluj/Bucharest, Romania

Reporting to the Project Director, Business Manager, and 6 Sigma Deployment Manager for a $2 billion+ motorway program, developed and coordinated the project training program for manual and nonmanual personnel, and developed and implemented project monthly reporting to the Government of Romania.